What you will do:

• Delivering service and support to clients via email, phone, or remote connection.
• Diagnosing and resolving customer software and programming issues.
• Researching required information using available resources.
• Following standard processes and procedures.
• Creating and updating internal and customer-facing knowledgebase content.
• Reviewing and improving existing training materials.
• Delivering training to individuals or groups of customers and employees.
• Writing, analyzing, and reviewing Wolfram Language programs.
• Developing expertise in and expanding understanding of Wolfram technologies.

What makes you a great fit:

• Master’s or PhD degree in a technical or scientific field.
• Data science, statistics, and/or machine learning experience.
• Web development experience.
• Graphical user interface design experience.
• Applied mathematics expertise.
• Mathematical finance or economics expertise.
• Wolfram Language programming skills.
• Modelica experience or system modeling skills.
• Parallel programming experience.
• Fluency in several programming languages.