What you'll do:

• Cloud Platforms: The ideal candidate should have expertise in at least one major cloud platform such as AWS, Azure, or GCP.
• On-Premises Hosting and Virtualization: Proficiency in on-premises hosting and virtualization platforms like VMware, Hyper-V, KVM is needed. Y
• Linux Expertise: In-depth knowledge and hands-on experience with Linux internals and operating systems like RHEL, CentOS, and Rocky Linux is essential. You will lead the administration, optimization, and security of our Linux-based systems.
• Storage and Protocols: You should possess strong knowledge of storage internals like NAS, SAN, EFS, NFS, as well as protocols such as FTP, SFTP, SMTP, NTP, DNS, and DHCP.
• Networking and Firewalls: Exposure to networking and firewall technologies, including Sophos, Fortinet, and Palo Alto, is highly valued.
• Windows OS Expertise: Good hands-on experience with Windows operating systems is needed to support our diverse environment.
• Scripting Proficiency: Proficiency in both shell and Python scripting is a fundamental requirement for this role. You will develop scripts to automate tasks, streamline processes, and build custom solutions.
• Configuration Management: Experience with at least one configuration management tool such as Ansible or Puppet is essential.
• Infrastructure as Code (IaC): Exposure to Infrastructure as Code (IaC) tools like Terraform/CloudFormation is a must.
• Containerization and Orchestration (a plus): Familiarity with containerization technologies like Docker and orchestration platforms like Kubernetes is a plus.
• DevOps Toolchain (a plus): Experience with tools like Git, Jenkins, Rundeck, ArgoCD, and Crossplane will be beneficial for our continuous integration and continuous deployment (CI/CD) processes.
• Monitoring and Observability (a plus): Hands-on experience in setting up and configuring monitoring tools like Prometheus, Grafana, ELK stack, and the implementation of OpenTelemetry for observability is a plus.
• Service Reliability: Understanding of SLI (Service Level Indicators), SLO (Service Level Objectives), SLA (Service Level Agreements), and error budgeting is essential to ensure service reliability.
• Self-Starter and Learning Mindset: We value individuals who are self-starters, willing to learn and improvise in a dynamic environment.
• Excellent Communication: Exceptional communication and interpersonal skills are vital for effective collaboration within our team and with other stakeholders.

What makes you a great fit:

• You will be responsible for architecting and managing cloud-based resources, ensuring optimal performance and cost-efficiency.
• You will manage our on-site server infrastructure, ensuring it meets our availability, scalability, and security requirements.
• You will be contributing to the automation,provisioning of infrastructure resources and standardizing system configurations to ensure consistency and compliance.
• You will be participating in major incidents, swiftly resolving issues, conducting root cause analysis, and implementing permanent fixes.
• You will be tasked with identifying opportunities to enhance efficiency by automating repetitive tasks.
• Your expertise will be instrumental in preparing Standard Operating Procedures (SOPs) and automating workflows through platforms like Rundeck or Jenkins, streamlining processes and improving efficiency.
• You will be responsible for the implementation and integration of services and infrastructure with monitoring tools, ensuring the timely detection of issues and proactive response. This includes maintaining the reliability of services and infrastructure, optimizing their performance and availability.
• You will collaborate closely with various stakeholders to gather requirements, perform Proof of Concepts (POCs), and enable the seamless transition of solutions from development to production.
• Adherence to ITIL (Information Technology Infrastructure Library) processes is paramount. You will follow ITIL guidelines to ensure consistency, reliability, and best practices in IT service management.
• Opportunity to build with a pre-IPO Global SaaS Centaur