H![Hinduja Global Solutions](https://recruiter.bigshyft.com/companies/115153/logo)
Hinduja Global Solutions
Senior Software Architect
Analytics
Cloud Tech
B2B
SaaS
Service
Public
Software
10000+ Employees
8y - 10y
₹25 - ₹30 LPA
Bengaluru/ Bangalore
Microservices, Node.Js, React.Js, AWS, Docker
Role
Company
Job Description
What you'll do:
- Provide technical guidance and leadership throughout the product life cycle, from initiation, requirements gathering, architecture, design, development, release management, quality assurance, production and beyond.
- Define target state architecture, with multi-year roadmap and deliver architectural components in incremental product release deliverables.
- Facilitate discovery, architecture, and design workshops to refine expected business outcomes & align on requirements.
- Design customer call flow processes, dynamic routing and integration, natural language processing capabilities, advanced analytics solutions including speech analytics and conversational AI solutions.
- Good understanding of public cloud – AWS/Azure/GCP computing architectures and services
- Define and develop an efficient CI/CD framework for an affective agile product development.
- Experience providing digital experience business automation solutions using AI/ML as well as contact center technologies.
- Create standard architecture documents, best practices, and tools to be used by the internal teams and end clients.
- Work with sales teams to design and present possible solutions to potential new customers, as well as help with RFI/RFP responses.
- Mentor engineers on the team and help build effective engineering practices via tech design reviews, code reviews, etc
What makes you a great fit:
- 8+ years of experience in successfully leading, delivering, and evolving large scale software products.
- Minimum of 5 years of experience as an architect in building complex, highly scalable and low latency applications
- Depth and breadth across multiple areas ranging from Service-oriented Architecture, Distributed Systems, Microservices, and familiarity with related concepts like distributed tracing, security, etc
- Hands-on experience in Node.js, React.js, RESTful Web Services, Microservices, Cloud Native application design
- Hands-on experience with AWS and/or Azure, containerization, and container orchestration (Docker, Kubernetes)
- Experience with Genesys, Avaya, Nice, Five9, and other CCaaS platforms is a plus.
- Experience with Twilio and/or Segment would be an added advantage.
- Very strong communication and analytical skills
All about us
Hinduja Global Solutions
A global leader in optimizing the customer experience lifecycle, digital transformation, and business process management, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach with over 21,600 employees across 38 delivery centers in 6 countries.
Employee count
10000+ Employees
Employment Type
Full Time Job
Company Type
Public
Headquarters
Bengaluru, India
Our links
http://hgs.cxFind Popular Jobs on BigShyft.com
Jobs By Skill in City
Apply to Similar Jobs
- CCarnera TechnologiesFull Stack EngineerUnfundedStart-up51-200 employees6y - 9y
Competitive pay
Bengaluru/ Bangalore, PuneNode.Js, React.Js, AWS, JavaScript, Java - WWissen Technology.net Fullstack DeveloperUnfundedStart-up1001-5000 employees8y - 14y₹22.5 - ₹40 LPABengaluru/ Bangalore, Pune, Mumbai.NET, Dotnet core, .netcore, React.Js, AWS
- FFluxonSenior Software EngineerFundedStart-up51-200 employees2y - 9y₹18 - ₹48 LPAHyderabad, Bengaluru/ Bangalore, Gurugram/ GurgaonJava, Python, Node.Js, Angular.Js, React.Js
- LLinarcFull Stack DeveloperUnfundedStart-up11-50 employees5y - 12y₹15 - ₹45 LPABengaluru/ Bangalore, ChennaiPython, React.Js
- CClarivateTeam LeadAnalyticsBig DataHealth TechLife Sciences TechB2B8y - 10y₹27.5 - ₹32.5 LPABengaluru/ BangaloreJava, Spring, AWS, HTML, JavaScript
Find Popular Jobs on BigShyft.com
Jobs By Skill in City
- Home
- >
- Jobs in Bengaluru
- >
- Microservices Jobs
- >
- Microservices Jobs in Bengaluru
- >
- Senior Software Architect